Overview

Holiday Helpers Canada is a registered charity that provides customized poverty relief packages to families living in low-income situations with young children. We've been helping families for 25+ years and this year we are aiming to support 1,400 families in the GTA, Durham, Hamilton and York regions. We are looking for a Holiday Operations Assistant who can support us with various activities at our workshop locations in the GTA, Durham and York Regions.

Job Summary

"Santa's Workshop" operates for 3 weeks starting in November 21st and ending December 17th 2026 . We receive packages and host corporate groups and public volunteers who come to assist with sorting, organizing, and packing up family packages. This location is lively and require a high level of organization before they kick off. While the event is going on, jobs need to be assigned/re-assigned, supplies topped up, and spontaneous requests fulfilled. We're looking for a friendly person who works well under pressure, is organized, loves Christmas and has experience working with people in an event situation. Due to the short-term nature of the position, we require the person to be available a minimum of 3 weekdays between the hours of 8:30am – 2:30pm and/or 2:00pm – 7:00pm (Monday to Friday) and 1 weekend shift from 8:30am – 4:30pm (Saturday or Sunday).

Duties

- Setting up and closing the event each day
- Working with volunteer groups (corporate and public)




- Tidying up and organizing work areas
- Other duties as assigned

Works within the policies, procedures and regulations as required by the Company and under the Occupational Health and Safety Act.

Skills

- 2 - 4 years of relative work experience
- Remains positive and friendly in a busy, time-sensitive environment
- Is able to take direction and feedback well
- Has a high level of professionalism
- Demonstrated customer service and relationship skills
- Proficient with MS Office (Outlook, Excel, Word) or other associated products like SalesForce
- Strong communication skills as well as patient, respectful, and compassionate with our recipient families and volunteers
- Excellent organizational skills with the ability to multi-task and attend to detail
- Punctual with a strong work ethic and commitment to seeing jobs through
- Works well in a team environment
- Loves Christmas is an asset

Physical & Psychological Working Conditions/Requirements

- Job requires ability to stand for extended periods of time
- Lifting approximately 5 to 15 kg
- Ability to manage volunteer and family expectations and potentially deal with conflict

Pay: $20.00 per hour

Benefits:

- Casual dress
- In office parking

Education:

- Secondary School (required)

Experience:

- relevant work: 4 years (required)

Language:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Seasonal Holiday Operations Assistant (Mississauga)
🏢 Holiday Helpers Canada
📍 Mississauga