Sales Manager — Job Description

Location: Wallaceburg, Ontario (in person) Job type: Full-time, permanent Reports to: Managing Partner. This posting is for a vacancy.

About us

Riverview GM has been family-owned and serving Wallaceburg and Chatham-Kent since 1962. We're a GM dealership that runs on repeat customers and referrals, and we're looking for a Sales Manager who wants to build something here for the long term.

About the role

You'll lead our recent and used vehicle sales operation. Your job is simple to state: grow recent vehicle volume, hit our monthly GM objectives, and run a used car department that makes money on every unit because it was bought right in the first place. You'll have real ownership of the results, and you'll be paid on them.

What you'll do

New vehicles

- Drive new retail and fleet volume, and hit our monthly GM sales objectives
- Manage new inventory mix, ordering and allocation with ownership
- Use GM programs and incentives to move units and maximize earned support

Used vehicles

- Appraise and acquire trades and auction units at the right price so each one is profitable without adjustment
- Manage reconditioning, pricing and turn to keep aged inventory low
- Own used department operating profit

Customers

- Keep CSI at or above GM's regional standard every quarter
- Make sure every delivery includes a proper OnStar and mobile app setup
- Step in on escalations and protect the dealership's reputation in the community

Team and operations

- Recruit, train and coach the sales team; run daily meetings and desk deals
- Hold the team accountable for activity, follow-up and CRM use
- Work with F&I;, service and the business office so deals are funded and clean
- Report monthly results to ownership

How success is measured

- New vehicle volume: monthly retail sales against GM objective, plus total new units including fleet
- Used vehicle volume: used retail units delivered
- Profitability: new and used department operating profit for the year
- Buying right:



how little the used department needs to lean on gross adjustments to make deals profitable
- Customer experience: quarterly CSI against GM's regional standard
- OnStar app enrollment: 80% or higher every month

Compensation

Expected total compensation is $90,000–$125,000 per year.

It's built from:

- Base salary, paid every pay period
- Monthly: commission on every new and used vehicle sold, plus a tiered bonus for hitting or beating the monthly GM new vehicle objective
- Quarterly: bonuses for CSI performance and OnStar app enrollment
- Year-end: a share of new and used department operating profit
- The full pay plan is reviewed with candidates during the interview process.

What you bring

Required

- 3+ years in automotive sales management (sales manager, used car manager or senior desk role)
- A track record of hitting volume targets and running a profitable used car operation
- Strong used vehicle appraisal and acquisition skills
- Experience desking deals and working with F&I;
- Comfort with a dealership CRM and DMS, and with reading a department financial statement
- Valid driver's licence and a clean driving record
- Registered, or able to register, with OMVIC

Nice to have

- GM dealership experience and familiarity with GM programs and objectives
- Experience building and coaching a sales team in a smaller-market store

Schedule and perks

- Full time, on-site at our Wallaceburg dealership
- Dealership hours, including evenings and Saturdays
- Demo vehicle program and employee purchase pricing

How to apply

Apply through Indeed with your resume and a short note on your best month as a manager: what you sold, what you grossed, and how you got there.

We do not use artificial intelligence to screen, assess or select applicants. We'll let everyone we interview know whether a hiring decision has been made within 45 days of their last interview.

Pay: $90,000.00-$125,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Experience:

- Sales Management: 2 years (preferred)

Licence/Certification:

- OMVIC license (preferred)

Work Location: In person

📌 Sales Manager (Wallaceburg)
🏢 Riverview Automobile
📍 Wallaceburg