The OSTEN & VICTOR Alberta Tennis Centre is looking for customer service-oriented and friendly Cafe Service Attendant(s) to work at the upstairs cafe. The Cafe Services Attendants will ensure that all members and guests experience exceptional customer service, and anticipate and fulfill customer needs through high-quality service and customer engagement.
KEY POSITION COMPETENCIES:
The café services attendant possess the following skills:
- Excellent customer service skills
- Have good communication and listening skills
- Be enthusiastic and encouraging
- Must be reliable and punctual
- Able to multi-task without losing productivity
- Comfortable interacting with individuals of all professional levels
- Be able to effectively resolve minor disputes when necessary
- Work well with people in a team environment
- Able to report or communicate with management and supervisor
- Work with minimum supervision
CAFÉ DUTIES:
The key responsibilities of the position include but are not limited to:
- Required to have a ProServe certification in order to serve alcohol
- Make/serve all of the hot & cold beverages on the menu
- Make/serve all of the food items on the menu
- Cash-in/cash-out duties before and at the end of each shift
- Set-up/take-down of the cafe kitchen including cleaning tasks
- Greet and serve all customers with top customer service skills
- Be able to lift up to 20 lbs for weekly deliveries
*Coffee Barista and cash experience considered an asset
AVAILABILITY:
We are currently looking for someone who has flexible availability on weekday evenings and full availability on the weekends.
COMPENSATION:
While we thank all candidates who apply, only those selected for an interview will be contacted.