About the role

We are hiring a Housekeeping Manager / Head Housekeeper to lead day-to-day housekeeping operations and uphold high standards of cleanliness, presentation, and guest/home experience. You’ll manage the team, set priorities, and ensure every space is guest-ready and maintained with care.

This role is ideal for someone who is hands-on, detail-oriented, and confident leading a team in a fast-paced environment.

Key responsibilities

- Recruit housekeeping staff and schedule work shifts for the summer season
- Conduct daily inspections of the facility to ensure cleanliness and order
- Facilitate and administer training for housekeeping staff
- Ensure executive-level neatness and organization of cottages
- Organize the housekeeping department's timetable and oversee adherence
- Monitor crew timekeeping and attendanceO
- Oversee onboarding of new housekeeping employees
- Plan guest room accommodations
- Supervise all housekeeping operations to maintain standard operating procedures throughout the year
- Coordinate with the Food and Beverage, Administration, Logistics, and Maintenance departments
- Manage inventory of cleaning materials and supplies such as the chemicals, tools, equipment, and PPE to maintain sanitation standards

You’ll be successful if you have

- Minimum: 5+ years relevant residential housekeeping experience, including

Preferred:



8+ years in a private residence/estate environment housekeeping leadership experience (hotel, short-term rental, estate, or residential)

- Strong attention to detail and high personal cleaning standards
- Ability to lead with professionalism, fairness, and accountability
- Good organization skills (schedules, checklists, inventory, reporting)
- Comfortable using a phone/tablet for schedules, messaging, and checklists
- Reliable transportation and punctuality

Nice to have

- Experience with high-end residential/estate homes
- Knowledge of laundry/linen systems and stain treatment
- WHMIS certification (Canada) or equivalent safety training

Physical requirements

- Ability to stand/walk for extended periods
- Ability to lift up to 40-50lbs
- Comfortable with stairs and repetitive tasks

What we offer

- Stable hours and supportive leadership
- Clear expectations and checklists
- Opportunities for advancement
- A team culture built on respect and high standards

Benefits

- Health & dental benefits
- Paid vacation & sick days
- Uniform
- Training & development

How to apply

Apply with your resume and a brief note about your housekeeping leadership experience and availability.

Work authorization: Must be legally eligible to work in Canada.
Accommodation: We provide accommodations during the hiring process upon request.

Job Type: Full time

Pay: $47,500.00-$60,000.00 per year

Work Location: In person

📌 Housekeeping Manager / Head Housekeeper (Full-Time) (Muskoka Lakes)
🏢 Sherwood Custom Homes
📍 Muskoka Lakes