Job Summary:

We are looking for a dependable, curious and customer-focused individual who wants to build practical knowledge of batteries, solar power and renewable energy systems.This position combines structured training with daily customer service in our retail store. You will learn how to understand a customer’s power requirements, research suitable products, and prepare preliminary recommendations and quotations with guidance from experienced staff. You do not need advanced solar or battery knowledge to apply. We are looking for someone who is willing to learn, asks thoughtful questions and takes pride in helping customers. You will participate in a four week course with a cumulative with written and practical assessments.

Duties:

- Assist customers in person and respond to product enquiries, explaining options clearly and professionally.
- Learn about batteries used in automotive, commercial, marine, RV, powersports, backup power, industrial and renewable energy applications.
- Develop an understanding of flooded lead-acid, AGM, GEL and lithium iron phosphate (LiFePO4) batteries, including their applications and charging requirements.
- Learn the fundamentals of solar panels, charge controllers, inverters, battery storage, electricity and system sizing.
- Gather information about customers’ equipment, power consumption, location, budget and intended use.
- Help prepare supervised preliminary solar and battery system recommendations, product selections and quotations.
- Research product specifications and check compatibility before making recommendations.
- Maintain accurate customer notes, follow up on enquiries and work with other staff to support customers.




- Help maintain an organized retail environment and keep your product knowledge current.

The role focuses on product knowledge, customer consultation and sales support. Electrical installation work must be referred to qualified professionals.

What you will learn:

Through structured learning and guided experience, you will develop the skills to assess customer needs, explain technical information in everyday language, and recommend suitable products under supervision. Training will cover both grid-tied and off-grid applications, along with battery solutions for everyday vehicles, equipment and backup power.

What we are looking for:

- A positive attitude and a genuine interest in learning.
- Strong communication and customer-service skills.
- Comfort with basic mathematics, computers and online research.
- Attention to detail and a willingness to verify information.
- Dependability, organization and the ability to work with a team.

Previous retail, sales, customer-service or technical experience is an asset, but training will be provided.

Internship eligibility:

- Applicants must be at least 18 years old, legally eligible to work in Canada and reside in Thunder Bay once employed.
- Applicants must be new workforce entrants, individuals changing careers, or unemployed or underemployed individuals entering a new field. Applicants must not have previously participated in an NOHFC-funded internship under the 2020 Mandate.
- The selected candidate requires NOHFC Project Officer approval before starting.

Pay: $18.00-$22.00 per hour

Expected hours: No less than 35.0 per week

Perks:

- Store discount

Work Location: In person

📌 Renewable Energies Consultant - Internship (Thunder Bay)
🏢 Thunder Battery
📍 Thunder Bay