George Spady Society

The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady Society provides a continuum of support services supporting people with complex life circumstances associated with substance-related and concurrent disorders and homelessness, empowering them to improve their lives through client-centered, evidence-based best practices.

Description of Duties and Responsibilities

The Support Worker II works within the context of a client-centered care model, the Mission and Vision of the George Spady Society and within a harm reduction framework. The main role of the Support Worker is to assist in providing a safe, non-judgmental environment for services users, many of whom have a variety of acute and chronic health issues including problematic substance misuse, diagnosed and undiagnosed mental health issues and related experience with stigma poverty and marginalization.

The primary responsibility of the Support Worker, under the direction of the Team Lead, is to collaborate with team members to provide trauma informed care by developing rapport and assessing and meeting the needs of service users.

- Consult with Team Lead in a supportive role
- Assist in supporting, and training or retraining of staff
- Engage with and monitor service users to encourage positive relationships and to maintain a quiet, relaxed, and safe space
- Provide direct care to service users by assessing and responding to requests
- Seek out opportunities to provide Harm Reduction education when appropriate
- Assist with crisis intervention during conflicts




- Assist in overdose response and medical emergencies
- Provide program information to service users and community members
- Maintain accurate program documentation including statistics, observations, case notes and incident reporting
- Ensure client belongings are checked and stored safely in adherence to program policies
- Assist with admission, discharge and transportation as appropriate
- Ensure site cleanliness, and organization and universal infection prevention precautions are maintained
- Attend General Staff Meetings, program meetings, and team meetings as required
- Any other related task or responsibility assigned by the Team Lead or Manager

Position Qualifications

- Degree or Diploma in the Human Service field or equivalent experience including lived experience
- Strong understanding of client centered care, harm reduction, substance misuse, and the effects of trauma, mental health, and brain injury on behaviour
- Ability to maintain a calm demeanor and demonstrate patience and understanding in crisis
- Knowledge of systemic issues such as poverty and stigma
- Excellent written and verbal communication skills
- Current Vulnerable Sector Police Information Check
- Certification in Intermediate (Standard) First Aid and CPR

Hours of work: Days, 12-hour shifts, 4 on, 4 off rotation.

Equal Prospect Employer: George Spady Society is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to our operational excellence. We welcome applications from all qualified individuals and encourage women, members of racialized communities, Indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application should you wish to. All qualified candidates are encouraged to apply.

📌 Licensed Practical Nurse - FT, Supervised Consumption Site (North Central Edmonton)
🏢 The George Spady Society
📍 North Central Edmonton