Overview
We are seeking a dedicated and detail-oriented Administrator to join our team. The ideal candidate will play a crucial role in managing the daily operations of our office, ensuring that everything runs smoothly and efficiently. This position is perfect for someone with a strong background in administrative tasks, particularly in a medical or dental office environment.

Responsibilities

- Greet patients and check them in and out
- Answer phones, emails and online booking requests
- Schedule, confirm and reschedule appointments to keep the schedule full
- Submit insurance claims (CDAnet), predeterminations
- Explain treatment plans, estimates and insurance coverage to patients
- Process payments, follow up on outstanding accounts and complete daily reconciliation
- Maintain accurate and confidential patient records




- Support the clinical team with general administrative tasks as needed

Requirements

- 1+ years of dental front desk experience (preferred; training available for the right candidate
- Knowledge of dental insurance and terminology
- Experience with Dentrix / Cleardent is an asset
- Excellent communication and customer service skills
- Strong organisation and multitasking abilities
- Calm and professional in a fast-paced environment

Join us as we strive to provide exceptional service in our community while fostering a supportive work environment!

Job Types: Full-time, Part-time

Advantages:

- On-site parking

Work Location: In person

📌 Dental Receptionist (Calgary)
🏢 NW Dental Clinic
📍 Calgary