The Client

Our client is a leading facilities management and technical services organization with a significant presence across Canada. The organization provides integrated facilities management, building operations and maintenance solutions.

The Position

Reporting into senior operations leadership, the Operations Manager will have overall responsibility for the operational performance of the facility, including building systems, maintenance, budgets, health and safety, compliance, and client relationships.

You will lead a team of Operations and Maintenance professionals and ensure the facility is operated and maintained in accordance with contractual requirements, service levels, regulatory standards, and client expectations.

The successful candidate will be a strong people leader and operational manager with the ability to balance day-to-day building operations with longer-term capital, lifecycle, and project requirements.

Key Responsibilities

- Oversee the day-to-day operation and maintenance of a large, complex facility, ensuring reliable and uninterrupted building services.
- Lead maintenance activities associated with HVAC, mechanical, electrical, plumbing, refrigeration, building automation, water, gas, life safety, and other critical building systems.
- Ensure building systems and equipment are inspected, maintained, and operated in accordance with applicable standards, regulations, and contractual requirements.
- Conduct regular field observations, inspections, and operational audits to identify issues and ensure high standards of service delivery.
- Prepare operational reports, system reports, and other documentation required under the service agreement.
- Develop and manage annual maintenance and operational budgets, including forecasting, expenditure monitoring, and cost-control initiatives.
- Identify and implement cost-saving opportunities while maintaining service levels, KPIs, safety, and client satisfaction.




- Oversee quality audits and maintenance activities related to major building equipment, including start-up and shutdown procedures, water treatment, generators, fire alarms, life safety systems, filters, belts, and other critical infrastructure.
- Manage inventory, supplies, equipment, and procurement requirements, including reviewing and approving invoices.
- Directly manage a maintenance team, including workforce planning, scheduling, performance management, hiring, training, coaching, and employee relations.
- Build a positive, accountable, and safety-focused team culture.
- Lead high-level client meetings and provide reporting aligned with contractual and project agreement requirements.
- Develop and maintain strong relationships with key client and stakeholder groups.
- Work closely with the Projects team on lifecycle, capital, and change projects.
- Ensure all employees and contractors comply with health and safety policies, safe work procedures, confined-space requirements, risk assessments, and other applicable standards.
- Promote a robust health and safety culture throughout the facility.
- Ensure compliance with all applicable legislation, regulations, contractual obligations, and organizational policies.

The Requirements

The ideal candidate will bring a strong combination of technical facilities knowledge, operational leadership, people management, and client-facing experience.

Key qualifications include:

- 10+ years of experience managing the operations of a large, complex facility or portfolio.
- Experience working within a government, institutional, healthcare,



or similarly regulated environment is an asset.
- Demonstrated experience managing operational, lifecycle, and capital budgets.
- Strong understanding of building systems, including:
- Mechanical
- Electrical
- Plumbing
- HVAC
- Refrigeration
- Building Automation Systems (BAS)
- Building Management / Control Systems
- Experience with CMMS platforms and building automation/DDC systems.
- Previous experience managing unionized employees is strongly preferred.
- Demonstrated experience leading technical operations and maintenance teams.
- Strong understanding of occupational health and safety requirements and practices.
- Excellent organizational and prioritization skills with the ability to manage multiple competing priorities.
- Strong stakeholder management, communication, influencing, and negotiation skills.
- Strong customer service orientation with a focus on operational excellence.
- Must be legally authorized to work in Canada.

Why Should You Apply?

This is an opportunity to take on a senior operational leadership position within a large-scale, complex facility environment, working alongside an established facilities management organization.

If you are an experienced Facilities Manager, Operations Manager, Director of Facilities, Building Operations Manager, or similar senior facilities professional looking to take the next step in your career, this could be an excellent opportunity to join a leading organization and take ownership of a high-profile operation.

To Apply

Please submit your resume through Indeed. All applications will be treated with the highest level of confidentiality.

Only candidates selected for further consideration will be contacted.

#BCREAA

Job Type: Full-time

Pay: $110,000.00-$135,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Work Location: In person

📌 Operations Manager (Building Operations & Maintenance) (Surrey)
🏢 Taylor | Ryan
📍 Surrey