Elizabeth Fry Society Simcoe Muskoka is NOW HIRING a Manager of Joyce Kope House!

Are you passionate about helping to support those experiencing homelessness and criminalization? Are you committed to appreciating and understanding all individuals on their journey? Are you looking for a career opportunity where you can really make a difference in someone’s life? Elizabeth Fry Society Simcoe Muskoka is seeking someone passionate about advocating for women and gender diverse individuals needs. Joyce Kope House Shelter and Halfway House Program is currently seeking a respectful and empathetic individual to join our management team.

Elizabeth Fry Society Simcoe Muskoka is a non-profit organization that provides support to youth and adults who have been criminalized, incarcerated, and/or are experiencing homelessness in Simcoe County and the District Municipality of Muskoka. Our mission is to prevent and reduce homelessness, criminalization, marginalization, racialization, and poverty by addressing systemic causes through advocacy and services. We are now hiring a Manager of Shelter and Women’s Services in Barrie! As a Manager of Shelter and Women’s Services, under the direction of the Director of Shelter and Community Reintegration Services, you would be responsible for the day-to-day operations and general onsite support to staff of the Joyce Kope House, a short-term shelter program for women and gender diverse individuals experiencing homelessness in Simcoe County. This position is also responsible for identifying emergent community needs, program design and development, staff supervision, and the maintenance of collaborative relationships with community and funding partners.

Summary

The Manager of Shelter and Women’s Services, under the direction of the Director of Shelter and Community Reintegration Services assists in the coordination, administration and staffing of Joyce Kope House at the Elizabeth Fry Society Simcoe Muskoka including: residential services at Joyce Kope House. This position is also responsible for identifying emergent community needs and program design and development.

Accountability/Management Team

This position reports to the Director of Shelter and Community Reintegration Services and is a member of the management team. The Manager of Shetler and Women’s Services provides input into the departments operational manuals and procedures and assists in the development and implementation of program specific materials. This position will participate on at least one internal committee. This position is a part of the Barrie on-call team, with typical on call responsibilities for one week, every three weeks. This includes providing direction and support either over the phone, or in person when applicable.

Program Supervision

· Provides training, leadership and direction to Joyce Kope House staff.

· Ensures Joyce Kope House is operating in accordance with the mission, vision and values of the organization.

· In consultation with the Director of Shelter and Community Reintegration Services, provides input towards the development of departmental policies and procedures.

· Ensures accurate case-notes, statistical,



census and data collection records are maintained for Joyce Kope House and jail and prison visitation programs.

· Oversees input into HIFIS, By-Name list and Coordinated Access data base daily.

· Identifies and evaluates the risks associated with program activities and takes appropriate action to control and mitigate risks.

· Work from a Harm Reduction, trauma informed and housing focused model.

· Reports evaluation findings to the Executive Director and recommends changes to enhance programs, as appropriate.

· Suggests process improvement initiatives in program and proposal development.

· Maintains membership on relevant community committees and teams.

· Leads programs team meetings in absence of Director of Shelter and Community Reintegration Services

· Shift coverage when needed

Performance Management and Employee Development

· Assists in ensuring all shelter program staff receive orientation and appropriate training in accordance with organizational standards.

· Supervises program staff by providing direction, input and feedback.

· In consultation with the Director of Shelter and Community Reintegration Services, recruits, interviews and selects well-qualified program staff.

· Implements the Collective Agreement, human resources policies, procedures and practices of the organization.

Client Service and Support:

· Collaborate with JKH team to develop individualized service plans for participants, addressing their unique needs and goals.

· Facilitate access to supportive services, including healthcare, education, vocational training, and community resources, to promote housing stability and self-sufficiency.

Partnership Development:

· Cultivate and maintain relationships with local government agencies, community organizations, housing providers, and other stakeholders to expand housing resources and advocate for supportive housing initiatives.

· Collaborate with external partners to leverage funding opportunities, coordinate service delivery, and address systemic barriers to housing access and affordability.

Responsibilities

- Work closely and receive direction from the Director of Shelter and Community Reintegration Services
- Maintain confidential and accurate records within the program in accordance with government guidelines including records, logs, reports and statistical information.
- When changing shift with an incoming workers, ensure that they are fully informed of any current concerns in the residence.

· Participates in discharge planning for women being discharged into Joyce Kope House from provincial and federal institutions.

· Is part of the universal on-call team and effectively responds to critical and urgent matters arsing in residential program locations and effectively responds to critical and urgent matters arsing.





· Ensure all residents with specific conditions imposed by the courts are meeting their obligations.

· Maintain close working relations with government and social agencies with whom the society conducts professional relations.

· Attend meetings (internal and external) and training programs as required.

· Represent Elizabeth Fry Society Simcoe Muskoka in a professional manner at all times, maintaining a positive, cooperative, supportive attitude and appearance.

· Partake in Agency events as required, including but not limited to; Elizabeth Fry week, all-agency meetings, clean up days, chores, etc.

· All other duties as assigned.

Qualifications

Education/Experience

· Academic preparation in social work, sociology, criminology, psychology, BSW or MSW, or equivalent training and experience.

· 2 years of progressively more senior experience in the not for profit, social service sector.

· Supervisory experience.

· Ability to pass a Criminal Records and Vulnerable Persons Sector Review.

· Current and Valid CPR/1st Aid Certification.

· Non-Violent Crisis Intervention Certification.

· Experience working with women and communities who face multiple barriers such as poverty, isolation, lack of mobility, difficulty accessing programs and service, physical isolation, discrimination, criminalization and homelessness.

Knowledge/Skills/Abilities

· An awareness of issues faced by women with a thorough understanding of racism, classism, sexism, homophobia and violence against women, girls and LGBQTTS communities.

· Commitment to the principles of social justice. Including recognizing the value and dignity of all persons irrespective of culture, status, gender, age, education, appearance, beliefs or contribution to society regardless of ability.

· Ability to work with clients who present with moderate to severe mental health challenges.

· Strong crisis intervention skills.

· Understanding of trauma informed practices and Housing First principles.

· Knowledge of client groups and/or issues related to program areas.

· Knowledge in human resources practices and extensive supervisory experience.

· Knowledge of program evaluation methodologies, logic models and results based accountability.

· Strong organizational, leadership, time management and interpersonal skills.

· Proficiency in the use of computers for word processing, presentations, data collection and management, email and internet.

· Able to travel using personal vehicle.

· Bi-lingual in French and English is an asset.

Applications Instructions:

Interested candidates should submit a resume, cover letter, and three professional references to Victoria Hvidston, Director of Shelter and Community Reintegration Services at [email protected] . Applications will be accepted until September 4th, 2026. Elizabeth Fry Society Simcoe Muskoka is an equal prospect employer. We encourage individuals from diverse backgrounds to apply. Lived experience is considered an asset.

Pay: $36.00 per hour

Expected hours: 35.0 per week

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Manager of Shelter and Women's Services (Barrie)
🏢 Elizabeth Fry Society Simcoe Muskoka
📍 Barrie