About the Role

UPGUYS Health is looking for an organized, patient-focused Clinic Coordinator to support our Testosterone Replacement Therapy (TRT) program. In this role, you'll help patients navigate their care while coordinating appointments, records, lab results and follow-ups with healthcare providers and the broader clinical team.

What You'll Be Doing

- Support patients by answering questions and providing information about the TRT program.
- Coordinate consultations, lab work, follow-ups and other medical appointments.
- Maintain accurate patient records and follow up on lab and hospital results.
- Conduct pre-appointment screening and ensure required patient information is complete.
- Follow up with patients throughout their treatment journey to support engagement and continuity of care.
- Work closely with physicians, nurse practitioners, pharmacy and clinical teams.

What You'll Bring

- Bilingual in English and French.
- 1–2 years of customer service experience in a healthcare setting.
- Robust organizational and multitasking skills, with excellent attention to detail.




- Confident, professional communication and a patient-focused approach.
- Proficiency with Microsoft Office and comfort working with digital systems.
- Ability to work independently and collaborate with a healthcare team.
- Sound judgment and discretion when handling sensitive patient information.

Nice to Have

- Experience in healthcare or pharmacy environments.
- Familiarity with prescriptions and patient confidentiality.

Work Environment

This is a fully onsite, in-person position at our office at Unit 212 – 3989 Henning Drive, Burnaby, BC. The role involves regular computer and telephone work. It is not a remote or hybrid position.

Compensation

$30.00–$31.00 per hour.

If you enjoy helping patients, staying organized and keeping a busy healthcare environment running smoothly, we'd like to hear from you.

Pay: $30.00-$31.00 per hour

Language:

- French (required)

Work Location: In person

📌 Clinic Coordinator (Burnaby)
🏢 UPHEALTH
📍 Burnaby