About the Role

We are seeking a highly organized Transportation Optimization Analyst with strong computer skills and a practical approach to improving how our business operates. Working closely with the Operations Manager and Safety Team, you will help improve processes, organize documentation, support safety initiatives, and develop standard operating procedures (SOPs) across all areas of the business.

This position combines office work with regular field visits to understand how work is performed, identify opportunities for improvement, and help teams put those improvements into practice. You will develop a broad understanding of the business, with opportunities to take on additional responsibilities and grow into other roles.

Key Responsibilities

- Work with the Operations Manager and Safety Team to improve efficiency, safety, quality, and consistency across the business.
- Conduct field visits and job observations to assess work practices, identify gaps, and recommend practical improvements.
- Develop, review, and update SOPs, work instructions, checklists, and process maps for all areas of the business.
- Work with employees and supervisors to ensure procedures reflect actual working conditions and are clear and practical.
- Maintain the safety and training matrix, tracking qualifications, required training, expiry dates, and outstanding items.
- Organize, scan, enter, and maintain paperwork and electronic records so information is accurate, current, and easy to retrieve.
- Build and maintain spreadsheets, tracking tools, and reports to monitor performance and follow up on action items.
- Help investigate recurring issues, identify root causes, and coordinate corrective actions with the appropriate teams.
- Support the rollout of new procedures through communication, training materials, and follow-up field observations.




- Track the results of process changes and recommend further improvements where needed.
- Learn different functions within the business and take on additional projects and responsibilities as your experience grows.

Qualifications and Skills

- Education in process engineering, industrial engineering, operations, or a related field, or an equivalent combination of education and relevant experience.
- Strong computer skills, particularly in Microsoft Excel, Word, Outlook, and electronic document management.
- Excellent organizational skills and attention to detail, with the ability to manage paperwork, records, and multiple priorities.
- Strong written communication skills and the ability to prepare clear procedures and reports.
- Practical problem-solving skills and an interest in understanding how work is performed in the field.
- Ability to work effectively with operations staff, supervisors, management, and the Safety Team.
- Comfortable working independently, visiting job sites, and following through on assigned actions.
- A valid driver’s licence and ability to travel to field locations.
- Experience with process improvement, SOP development, safety documentation, or training matrices is an asset.

Growth Opportunity

This role provides exposure to all areas of the business. As you develop your knowledge and demonstrate results, there will be opportunities to expand your responsibilities and progress into other operational, project, or leadership roles.

Pay: $50,000.00-$60,000.00 per year

Benefits:

- Casual dress
- Dental care
- Life insurance
- In office parking
- Vision care

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

- SOP Development: 1 year (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person

📌 Transportation Optimization Analyst (Canada)
🏢 Thomas Solutions
📍 Canada