Support retail sales leadership at Bath & Body Works with coaching, operational execution, and personalized product recommendations. Lead consumer-focused shifts while representing the brand.

This Brand Experience Key Holder supports the sales plan through effective store and operational tasks. You will provide individual and team performance feedback, coach associates in the moment, and maintain company policies. You will also address consumer experience, vendor, and maintenance issues as delegated.

Key Responsibilities:

- Provide performance feedback and recommendations to leadership
- Coach associates through modeled selling behaviors
- Uncover consumer needs and recommend products personally
- Address consumer, vendor relationship,



and maintenance issues
- Maintain secure, clean, and engaging store experiences

Requirements:
- Ability to foster a consumer-focused selling culture
- Strong communication and openness to feedback
- Ability to adapt quickly and de-escalate situations
- Ability to meet standing, lifting, reaching, and ladder demands
- Availability for evenings, weekends, holidays, and peak times

Bring coaching, sales leadership, and consumer experience capabilities to Bath & Body Works retail operations.

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📌 Retail Sales Leadership Key Holder (Montreal)
🏢 bath e body works
📍 Montreal