Elevate customer interactions as a Customer Experience Specialist at Quince. Based in Toronto, you'll ensure exceptional service across various channels, enhancing the customer journey every day.

Quince seeks a Customer Experience Specialist dedicated to providing outstanding service and fostering trust with our customers. With a focus on chat, email, phone, and social channels, you'll deliver thoughtful solutions that reflect Quince's brand values. Exceptional communication and detail-oriented service are essential for success in this role.

Key Responsibilities: • Own each customer experience from start to finish • Deliver brand-aligned service across all communication channels • Resolve customer issues with empathy and intention • Navigate service platforms efficiently for quick resolutions • Share insights to improve customer interactions

Requirements: • High School diploma or GED • Minimum 2 years' customer service experience • Adaptable in a hybrid work setting • Strong product knowledge and customer-focused mindset • Ability to manage workload with efficiency and accuracy

Bring your customer service expertise and empathy to foster lasting relationships at Quince.

J-18808-Ljbffr

📌 Customer Experience Specialist at Quince (Vaughan)
🏢 Quince
📍 Vaughan