- Assist customers with product selection, providing information on features and benefits.
- Process sales transactions accurately, including cash handling and upselling additional products or services.
- Gain knowledge of diesel fuel injection services and products to effectively assist customers.
- Collaborate with the sales team to achieve customer satisfaction goals.
- Handle customer complaints or issues promptly and effectively, escalating as necessary.
- Keep the customer service area organized and stocked with necessary materials.
- Participate in training sessions to enhance product knowledge and customer service skills.
Requirements :
- Previous experience in automotive or industrial customer service or sales is preferred.
- Familiarity with diesel engines would be beneficial.
- Basic mechanical knowledge or experience in automotive repair is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- A positive attitude and willingness to learn.
- Fluent english required.
Join us as we strive to provide outstanding service and support to our valued customers!
Pay: $24.00-$32.00 per hour
Benefits :
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
Work Location: In person
📌 Customer Service / Jr. Service Writer (Surrey)
🏢 NW Fuel Injection Service
📍 Surrey
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