Admissions / Door Host - Job Summary Plus Gratuities and discounts We are looking for confident, community-minded individuals who can balance hospitality with authority, make sound decisions under pressure, and actively contribute to preserving the culture and atmosphere that make our venue unique. - Ability to thrive in a fast-paced, high-pressure environment - Exceptional multitasking and organizational skills - Outstanding customer service and guest experience abilities - Excellent verbal communication skills and the ability to communicate clearly, professionally, and confidently with guests, staff, and management - Strong presence with the ability to take control of their workspace and manage guest interactions effectively - Ability to remain calm, professional, and decisive when dealing with difficult, abrasive, or confrontational individuals - Solid critical thinking and sound judgment when responding to situations involving harassment, aggressive behavior, intoxication, discrimination, violence, or actions that conflict with venue values and community standards - Confidence to make difficult admission decisions, including denying entry to intoxicated, disruptive, unsafe, or otherwise unsuitable guests - Commitment to protecting and upholding the venue's culture, community, and reputation - Ability to enforce policies and standards consistently while maintaining professionalism and respect - Strong cash handling, counting, balancing, and cashier experience - High level of accuracy and attention to detail when handling admissions, tickets, and payments - Strong situational awareness and ability to assess risk quickly and effectively - Reliability, accountability,



and punctuality - Ability to work independently while collaborating effectively with security, management, and event staff - Comfortable working late nights, weekends, and holidays - Knowledge of Ottawa's nightlife, entertainment, and event scene is a strong asset - Familiarity with electronic music (EDM), rave culture, and PLUR (Peace, Love, Unity, Respect) principles is a major asset - Previous experience in nightlife, hospitality, admissions, events, customer service, or cash-handling roles is preferred Key Responsibilities: - Serve as the first point of contact for guests and represent the brand in a professional and welcoming manner - Process admissions, ticket sales, guest lists, and cover charges accurately and efficiently - Maintain accurate cash counts and complete end-of-shift cash reconciliation - Manage admissions lines and guest flow during high-volume events - Make informed decisions regarding guest entry based on safety, intoxication levels, venue policies, and community standards - Address and de-escalate guest concerns while maintaining a positive environment - Work closely with security and management to identify and respond to potential issues - Help foster a safe, inclusive, and respectful atmosphere for all guests - Protect and uphold the culture, values, and community standards that are central to the venue's identity and long-term success - Act as an ambassador for the venue and contribute to the continued growth and strength of its community This role is ideal for someone who understands that admissions is more than a ticket-taking position—it is a leadership role at the front line of the guest experience, responsible for helping shape the culture, safety, and community of every event. Pay: Up to $17.60 per hour Work Location: In person

📌 Admissions (Ottawa)
🏢 Gridwrksannx
📍 Ottawa