- Greet and welcome visitors in a friendly and qualified manner.
- Answer phone calls promptly and direct them to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar.
- Perform data entry tasks accurately into computerized systems.
- Handle clerical duties including filing, proofreading documents, and maintaining office supplies.
- Assist with patient check-in and check-out processes in a medical office setting.
- Maintain confidentiality of sensitive information in compliance with privacy regulations.
- Ensure the front desk area is tidy and presentable at all times.
Experience
- Previous experience as a receptionist or in a front desk role is preferred, particularly in a medical or dental office setting.
- Proficiency with office equipment and phone systems is essential.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent verbal and written communication skills, including proofreading capabilities.
- Familiarity with data entry processes and computerized record management is advantageous.