Our client is currently seeking a Retail Representative to join their team. The ideal candidate will have 3–12 months of experience in customer service and a strong commitment to providing excellent service.

Job Title: Retail Representative
Location: Victoria, BC
Pay Range: $21.55/hour
Shift: 30 hours per week. Days, Evenings (no overnights)

What’s the Job?

- Serving customers in the most effective and courteous manner on the telephone and in person

- Up-selling and cross selling Corporate Products and Services

- Handling customer complaints and inquiries

- Working to resolve problem shipments

- Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service

- Assisting customers with shipping details and account challenges

- Loading, scanning, logging and calling resolution freight

- Cash reconciliation including deposits, key control

What’s Needed?

- Customer service orientation

- Ability to problem solve

- Excellent in relationship building

- Experience and adaptation to using technology

- Excellent communication skills

- Takes personal responsibility and accountability for actions and situations

- 3-12 Months Customer Service Experience preferred

- 3-12 Months Retail Experience preferred

- 3-12 Months using technology/ POS system Experience preferred

- Ability to lift 70lbs./stand for 3 hour intervals

- Professional communication skills: oral communication (telephone and in person);





- Written communication; and listening skills

- Experience working in a team environment and independently an asset

- Experience working in an environment with safety standards an asset

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

📌 Retail Representative (Victoria)
🏢 Manpower
📍 Victoria