Are you passionate about luxury retail, exceptional customer service, and creating memorable client experiences?

Adecco is currently recruiting for a Maison Host to join a prestigious luxury jewelry and watch boutique in Downtown Toronto.

As the first point of contact for clients entering the boutique, you will play a key role in delivering an elevated and personalized luxury experience. If you are polished, customer-focused, and thrive in a sophisticated retail environment, this is an exciting prospect to represent an iconic luxury brand.
Join a globally recognized luxury brand and help create unforgettable moments for every client who walks through the door.

Pay rate: $22.00 - $26.00/hour

Location: Toronto, ON

Job type: Temporary | Full-time

Here's why you should apply:

Paid weekly accurate and on time

Strong health and safety programs

Medical and dental benefits once qualified

Free training programs

New and quicker onboarding process

Temporary position that could lead to a permanent position

Responsibilities:
Deliver an Exceptional Luxury Client Experience

Welcome clients and guests in a warm, professional, and engaging manner

Serve as the first point of contact for all visitors entering the boutique

Confirm appointments and escort clients to their designated Sales Associate

Provide information about the boutique, products, and services while ensuring a seamless client journey

Maintain a polished and qualified presence that reflects the prestige of the brand

Guest Reception & Concierge Services

Coordinate guest arrivals and manage showroom traffic flow

Direct clients to the appropriate Sales Associate or Manager

Offer and facilitate premium beverage service for boutique guests

Anticipate client needs and ensure every visitor receives personalized attention

Customer Service & Communications

Manage inbound phone calls in a professional and courteous manner

Respond to customer inquiries via email and chat





Assist clients with questions regarding boutique services, operating hours, appointments, and repair processes

Resolve inquiries efficiently while maintaining a luxury service standard

Brand Ambassador Responsibilities

Uphold all boutique, corporate, and client experience protocols

Ensure compliance with established service standards and customer experience guidelines

Represent the brand with professionalism, confidence, and enthusiasm

Maintain a welcoming and elegant boutique atmosphere at all times

Qualifications:
Required

Bachelor's degree in Fashion, Retail, Hospitality, Business, or a related field preferred

Minimum one year of experience in retail, luxury retail, hospitality, customer service, concierge, contact centre, or a related client-facing workplace

Strong verbal and written communication skills

Outstanding customer service and interpersonal abilities

Proficiency with Microsoft Office applications

Professional, polished, and confident presentation

Strong organizational and multitasking skills

Ability to work effectively in a fast-paced luxury retail environment

Must be legally eligible to work, and reside in Canada

Preferred

Experience within luxury retail, jewelry, watches, fashion, hospitality, or premium customer service

Multilingual abilities are considered a strong asset

Passion for luxury brands and exceptional client experiences

Career-focused individual with a desire to grow within the luxury retail industry

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.
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📌 Maison Host (Toronto)
🏢 Adecco
📍 Toronto