Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. Our TPM (Technical Program Management) team owns the frameworks and programs driving how our Engineering, Product, Design, and Analytics (EPDA) organization plans, prioritizes, and executes. As our Product Operations Lead, you will own the operational programs that keep EPDA running with clarity and speed, from resource planning to vendor management, and will serve as the connective tissue between our technical organization and the corporate functions it depends on (e.g. Finance, Legal, Recruiting, IT). This is a broad scope, an ambitious mandate, and an opportunity to meaningfully shape how a large technical organization runs. You are an operational problem-solver who defaults to building. When you encounter a broken process, your first instinct is to find the lightest, most durable fix: a sharper workflow, a well-placed policy, or a tool you built yourself.



You are comfortable in the weeds of a vendor contract or a resource planning spreadsheet, and equally comfortable presenting your findings and recommendations to a room of senior leaders. You have the business acumen to understand a budget, the technical literacy to partner with engineers or build things yourself, and the judgment to know when removing process matters more than adding it. Resource planning and analysis: Own and maintain the systems and data that inform how our Engineering, Product, Design, and Analytics organization allocates its people and capacity, ensuring leaders always have the visibility they need to make fast, informed prioritization decisions. Vendor lifecycle management: Build and run a formal vendor management program from the ground up, establishing transparent policies for intake, onboarding, renewals, and offboarding, and creating the cross-functional visibility that allows us to make smarter, faster vendor decisions. You will not just recommend solutions, you will ship them. Serve as the primary interface between EPDA and corporate functions like Finance, Legal, IT, HR, and Recruiting. Special projects: Lead complex, cross-functional operational initiatives that fall outside the scope of any single team, such as refining the process by which Scribd captures R&D; tax credits in partnership with Accounting. Over time,



you will take on a central role in Scribd's company-wide planning and budgeting processes, helping design the artifacts, guidance, and financial frameworks that shape how the entire company sets direction each year. Propose success metrics for yourself and your programs, and proactively flag when those metrics are at risk. 6+ years of experience in business operations, technical program management, strategy, or an equivalent role at a technology company. Hands‑on experience with AI tools and a history of building internal tools or AI‑powered solutions that solved real problems for real users. Shipped and imperfect beats polished and theoretical. Strong financial and analytical literacy: comfortable working with budgets, contracts, resource data, and making sense of ambiguous inputs. Experience influencing senior stakeholders without formal authority, including VPs and C‑suite. Bonus Points You have experience with vendor management, procurement, or financial operations in a technical organization. You have contributed to or led company‑wide planning processes. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. In Canada, the reasonably expected salary range is between 149,500 CAD[minimum salary in our lowest geographic market] to 180,000 CAD[maximum salary in our highest geographic market]. relevant education or training; and other business and organizational needs. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage

📌 Operations Coordinator (Canada)
🏢 Talantir
📍 Canada