Drive retail client leadership at dunnhumby through stakeholder management and commercial thinking across customer data partnerships. Own relationships, priorities, and measurable value creation.
As a Retail Client Manager, you will lead day-to-day retailer relationships, delivery priorities, and value creation across an account. You will connect retailer strategy with customer priorities and coordinated workplan delivery. The role combines insight interpretation, storytelling, commercial value creation, and team leadership across retail-facing work.
Key Responsibilities:
- Develop relationships with retailer counterparts across the value chain
- Create and implement retailer account plans
- Drive client workplans aligned with business priorities
- Identify capability expansion opportunities and support contract sales
- Lead teams against plans, renewals, and measurable return
Requirements:
- Retail experience engaging senior retail stakeholders
- Track record creating commercial value through products and services
- Capability to lead and develop teams
- Ability to connect strategy, priorities, and delivery
- Solid insight, stakeholder management, and storytelling skills
Use retail leadership, commercial value creation, and customer insight to strengthen dunnhumby partnerships and measurable account outcomes.