At Fanshawe College in London, advise students on records, registration, fees, and financial aid while delivering responsive in-person service.

This Registrar Services Specialist position supports students across key academic and financial processes. You will answer detailed questions, explain college policies, assist with OCAS applications, process records and aid forms, and connect students with specialized advisors. The work requires accurate information, confidentiality, and coordinated service across Registrar teams.

Key Responsibilities:

- Explain admission requirements, application status, and onboarding next steps
- Support course registration, prerequisite questions, and academic records requests
- Advise on tuition schedules, payment deadlines, and fee deferrals
- Provide general OSAP, bursary,



emergency funding, and award information
- Escalate complex applications, disputes, and inquiries to appropriate staff

Requirements:

- Two-year diploma in business, community, social services, or education
- Five years’ experience with college policies and financial aid programs
- Commitment to student service and quality improvement
- Robust advising, assessment, and communication abilities
- Training in service delivery, project management, or statistical analysis

Use your student advising, records, fee, and OSAP knowledge to guide informed decisions at Fanshawe College.

📌 Student Records and Financial Aid Advisor (London)
🏢 Fanshawe International
📍 London