Coordinate transit staff, schedules, and service levels as a Supervisor supporting safe, dependable shuttle operations in Toronto's GTA. Robust communication and customer service experience matter.

Working with drivers and the Operations Manager, you will help maintain standards under Voyago policies and contract requirements. The role includes site visits, performance follow-up, KPI reporting, emergency availability, payroll oversight, and communication with maintenance, Human Resources, and health and safety teams.

Key Responsibilities:

- Direct drivers and maintain contract and policy standards
- Review KPIs with drivers and report results
- Respond to emergencies, including holidays and weekends
- Follow up on incidents, collisions,



and staff performance
- Support employee meetings, engagement, and operational needs

Requirements:

- Minimum two years' similar experience preferred
- Strong proven customer service experience
- Enhanced Word, Excel, PowerPoint, and Outlook knowledge
- In-depth GTA, Etobicoke, and surrounding region knowledge
- Clean criminal record and vulnerable sector screening

Apply transit supervision, driver coordination, and communication skills across Voyago's shuttle service and operational support network.

📌 Transit Supervisor Driver Operations (Toronto)
🏢 Transdev Ontario Manitoba
📍 Toronto