Support SaskTel’s SecurTek customers in Yorkton through call centre service, problem solving, and precise account information management. This is casual part-time, on-site work.
The Clerical Support position provides customer care through inbound and outbound calls for wide-ranging inquiries. You manage customer, dealer, contractor, and agency interactions using established procedures. Success requires accurate records, clear communication, and consistent attention to customer monitoring details.
Key Responsibilities:
- Handle inquiries and issues with quality customer service
- Meet call centre productivity goals and performance indicators
- Maintain accurate zones, dispatch procedures, and key holders
- Confirm and address customer billing inquiries
- Balance priorities during changing activity levels
Requirements:
- Ability to deal effectively with others
- Customer contact handled with tact and courtesy
- Working knowledge of computers and software applications
- Ability to work under continual pressure
- Successful completion of prescribed training
Bring customer service, analytical judgment, and call productivity focus to SaskTel’s SecurTek support team in Yorkton.
📌 SaskTel Call Centre Customer Service (Yorkton)
🏢 SaskTel
📍 Yorkton
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