Support vision loss rehabilitation through healthcare navigation, client assessments, and coordinated services with Vision Loss Rehabilitation Canada. Work full time in Peterborough, Kingston, or Mississauga.

As a Client Care Navigator, you will serve as a key contact after a vision loss diagnosis. The work focuses on timely access to service information, healthcare connections, and appropriate supports. You will coordinate with primary and specialized service providers while helping clients achieve care plan goals and improve wellbeing.

Key Responsibilities:

- Provide proactive follow-up for clients receiving services
- Strengthen communication between healthcare providers and VLRC staff
- Seek satisfaction feedback and address concerns




- Identify emerging care options and service gaps
- Participate in multidisciplinary team meetings

Requirements:

- Knowledge of primary, community, and specialized geriatric care
- Client-centered interviewing, assessment, and scheduling expertise
- Experience managing caseloads and medical documentation
- Strong facilitation and shared decision-making skills
- Ability to prioritize competing tasks independently

Bring healthcare coordination, client-centered assessment, and resourcefulness to navigation services supporting independence after vision loss.

📌 Healthcare Client Navigator VLRC (Peterborough)
🏢 Vision Loss Rehabilitation Canada
📍 Peterborough