Support Journeys store leadership in Canada through sales supervision, associate coaching, and full-service customer experiences across teen-focused retail.
As Sales Lead, you assist store management with operations, team development, and sales standards. You will supervise store activities when management is absent and oversee Loss Prevention practices. The work also involves resolving customer issues, completing training, and communicating store needs.
Key Responsibilities:
- Supervise store operations during management’s absence
- Manage Loss Prevention practices when required
- Provide feedback, coaching, and employee accountability
- Deliver a fun, full-service customer experience
- Resolve customer issues effectively and promptly
Requirements:
- Desire to succeed in quick-paced retail
- Ability to multitask effectively
- Willingness to learn and complete training
- Ability to stand for long periods
- Must be at least 18 years of age
Bring retail supervision, team coaching, and customer service skills to Journeys while supporting sales goals and store standards.