Represent MONTBLANC craftsmanship through clienteling, collection expertise, and personalized service while supporting boutique standards and sales performance. Work directly with discerning customers.

This Key Holder position centers on developing and servicing customers across MONTBLANC writing instruments, watches, leather goods, and accessories. You will capture client information to strengthen boutique relationships, understand customer priorities, and provide trusted guidance. The role also requires product knowledge, attention to detail, and support for after-sales service techniques.

Key Responsibilities:

- Capture client information for relationship development
- Build and maintain effective customer relationships
- Demonstrate knowledge of various collections
- Develop easy pen repair knowledge
- Deliver after-sales service support

Requirements:

- Strong understanding of customer service needs
- Ability to gain customer trust and respect
- Strong attention to detail
- Ability to handle multiple tasks simultaneously
- High school graduation or equivalent; college preferred

Use clienteling, product expertise, and customer service skills to strengthen MONTBLANC boutique relationships and sales.

📌 MONTBLANC Boutique Client Advisor (Toronto)
🏢 Richemont
📍 Toronto