Lead cosmetics staff at Shoppers Drug Mart, 510 Concession Street, Hamilton, with coaching, training, and customer-focused sales leadership.

As Beauty Manager, you will mentor, motivate, and train staff while supporting department sales targets. You will promote beauty products, encourage PC Optimum use, and model eClienteling service behaviors. The position works with the Associate-Owner and Front Store Manager.

Key Responsibilities:

- Mentor, coach, train, and motivate beauty department staff
- Ensure staff meet productivity and beauty sales standards
- Promote products through marketing and PC Optimum
- Model desired eClienteling customer service behaviors
- Prepare performance appraisals with the Front Store Manager

Requirements:

- Previous experience leading a team
- Cosmetic experience and sales achievement history
- Customer service-oriented approach
- Solid verbal and written communication skills
- Planning, judgment, and decision-making abilities

Use cosmetics knowledge, staff development, and customer service leadership to support Shoppers Drug Mart’s Hamilton beauty department.

📌 Cosmetics Department Team Leader (Canada)
🏢 Shoppers Drug Mart
📍 Canada