Coordinate administrative support for Employment and Community programs in Toronto using data management, Microsoft Office, and robust communication skills. This is a one year full time contract.
As an Administrative Agent, you will support reception, clerical, and delivery activities for the YMCA of Greater Toronto. The position includes database entry, telephone services, records management, and statistical reporting. You will communicate with employers, participants, families, and community members.
Key Responsibilities:
- Gather information and track outcomes through outbound calls
- Liaise with employers and participants by telephone
- Compile regular statistical reports for programs and funders
- Maintain accurate activity records and participant information
- Type correspondence and assist with month end procedures
Requirements:
- Minimum two years related experience; diploma preferred
- Advanced Microsoft Office skills, including PowerPoint and Outlook
- Strong written, oral, and interpersonal communication skills
- Ability to work independently and as part of a team
- English and French communication skills are an asset
Use organized administration, relationship building, and reporting skills to support YMCA Employment and Community service delivery.