Use crisis prevention and therapeutic support skills as a Community Support Worker serving vulnerable adults with Island Crisis Care Society. Respond thoughtfully during challenging situations.

In this Support Worker position, you will help maintain safety, dignity, and quality care for program participants. Responsibilities include emergency response, first aid, medication administration, documentation, and case management support. Your work contributes to ICCS’s faith-centered mission and therapeutic culture.

Key Responsibilities:

- Recognize and manage potential emergencies involving aggressive behaviour
- Administer first aid and medication under established policy
- Maintain resident reports, statistics, logbooks, and daily activities




- Identify client needs and connect residents with community services
- Report problems and contribute to program evaluations

Requirements:

- Knowledge of substance use disorders and mental health challenges
- Understanding of treatment, recovery, and Housing First principles
- Ability to maintain healthy boundaries and practice self-care
- Conflict management, interpersonal skills, and integrity
- Ability to balance responsibilities in high-pressure environments

Apply crisis prevention, sound judgment, and compassionate communication while supporting residents’ safety, recovery, and community connections.

📌 Crisis Support Worker Vulnerable Adults (Nanaimo)
🏢 ISLAND CRISIS CARE SOCIETY
📍 Nanaimo