Create accurate help center content for Euna Solutions’ SaaS products while working hybrid three days weekly from Oakville, Ontario.

This Content Specialist role supports Learning & Adoption through hands-on documentation work. You will transform complex product information into clear, navigable articles customers can use. The position includes assigned projects, release-related updates, collaboration with subject matter experts, and feedback from senior team members, with minimal coaching.

Key Responsibilities:

- Produce user-focused articles customers can follow
- Identify documentation needs linked to product releases
- Ask targeted questions and close information gaps
- Edit existing content for current functionality
- Incorporate feedback to finalize assigned documentation

Requirements:

- Two to four years in content writing or documentation
- Experience creating or maintaining help center content
- Robust detail orientation and organizational skills
- Comfort managing multiple tasks and deadlines
- Ability to work independently with minimal coaching

Use your content writing, editing, and customer documentation strengths to make Euna Solutions’ software easier to understand.

📌 Help Center Content Specialist (Oakville)
🏢 Euna Solutions
📍 Oakville