Bilingual English-French professionals can manage complex customer orders for Olympus in Richmond Hill through a hybrid work model.

This Customer Service Representative – Sales Level II role supports customers and sales staff with ordering requirements. You will manage inquiries, order updates, credits, returns, reporting, and follow-up while applying company policies and procedures. Success requires accurate case handling, effective prioritization, and clear communication across Olympus Canada divisions.

Key Responsibilities:

- Handle complex order management requests and inquiries
- Answer telephone calls, faxes, and emails promptly
- Support customers and sales staff with ordering requirements
- Complete end-of-day sales reporting and specialized tasks




- Maintain required case volume and error-free performance

Requirements:

- Excellent verbal, written, and customer service communication
- Robust organizational skills and detail orientation
- Proactive, persistent, motivated, and results oriented
- Ability to prioritize workload and manage time effectively
- Ability to work flexible hours and stressful situations

Apply bilingual customer service and disciplined order coordination skills to support Olympus sales operations in Richmond Hill.

📌 Bilingual Order Management Specialist (Richmond Hill)
🏢 Olympus
📍 Richmond Hill