Location:
Remote Commitment: 10-40 hrs/week Role Responsibilities
- Assess and provide feedback on AI-generated responses within food delivery platforms for quality, relevance, and accuracy.
- Identify nuances in written and verbal communication to ensure AI outputs align with realistic customer service standards.
- Review context-specific scenarios, such as order inquiries, delivery status updates, and issue resolution exchanges.
- Flag incorrect, ambiguous, or inappropriate responses, offering concise suggestions for improvement.
- Create illustrative example conversations that reflect authentic food delivery customer interactions.
- Collaborate with project leads and technical teams to clarify requirements and optimize evaluation processes. Requirements
- Demonstrated expertise in food delivery, hospitality,
customer service, or related sectors.
- Exceptional written and verbal communication skills, with a robust attention to detail.
- Experience evaluating communications or providing feedback in service-oriented environments.
- Comfort working independently and adhering to project guidelines.
- Familiarity with digital delivery platforms, apps, or AI-driven tools is advantageous.
- Ability to offer constructive analysis and articulate improvement suggestions clearly.
- Adaptability to shifting project priorities and willingness to engage with diverse tasks. Application Process
- Easy Apply on LinkedIn
- Check email for next steps
- Participate in resume evaluation & interview stage