Turn your instrument knowledge into informed customer recommendations at Long & McQuade, serving musicians from 3313 Danforth Avenue in Toronto. Solid communication matters daily.

This Sales and Rental Associate role focuses on understanding individual needs and recommending the right combination of products and services. You will explain product features, troubleshoot concerns, and maintain current knowledge of policies and procedures. The position is intended for a long-term hire.

Key Responsibilities:

- Define customer needs through thoughtful conversations
- Recommend solutions confidently and assertively
- Explain product features and benefits through demonstrations
- Troubleshoot customer problems using common sense
- Attend meetings and periodic training sessions

Requirements:

- Musician who plays at least one instrument
- Strong organizational skills and attention to detail
- Proven work ethic and commitment
- Positive attitude with steady composure
- Energy and enthusiasm for customer service

Apply your instrument experience, product knowledge, and confident communication to guide Long & McQuade customers in Toronto.

📌 Music Retail Customer Advisor (Toronto)
🏢 Long & McQuade
📍 Toronto