Lead labour relations at Metro while advising leaders on grievances, investigations, and collective agreements. This role travels throughout the GTA and Ontario regions.

As Human Resources Manager, you will serve as a strategic Business Partner for store operations. The position addresses complex employee and labour relations issues through coaching, negotiation, investigation, and dispute resolution. It also supports compliance with employment legislation, collective agreements, and internal policies across a designated district.

Key Responsibilities:

- Manage grievances and support arbitration with legal counsel
- Conduct workplace investigations into policy and legislative complaints
- Ensure consistent collective agreement and labour practice application




- Coach leaders through complex employee relations matters
- Contribute to HR and labour relations training programs

Requirements:

- Three to five years of progressive human resources experience
- Unionized workplace experience, preferably in retail
- Knowledge of ESA, Labour Relations Act, and Human Rights Code
- Robust negotiation, conflict resolution, and problem-solving capabilities
- Professionalism, discretion, and sound judgment handling confidential matters

Bring grievance management, investigation, and employment legislation expertise to Metro’s Ontario-based Human Resources leadership team.

📌 Labour Relations Manager Metro Ontario (Toronto)
🏢 Metro
📍 Toronto