Lead AI-assisted underwriting product delivery in Toronto, connecting policy requirements, user needs, and engineering decisions across mortgage operations.

At First National, this full-time Product Manager owns an AI-assisted underwriting experience within a product squad. The role converts business objectives, exceptions, process steps, and user pain points into sequenced delivery plans. Partnership with the Residential Underwriting Business SME and AI Engineering Lead supports sound policy, product, and technical decisions.

Key Responsibilities:

- Develop workflow understanding through observation, interviews, analysis, and feedback
- Identify opportunities for automation, decision support, and product improvements
- Define user stories, acceptance criteria, and prioritized delivery increments
- Coordinate design, engineering, data, quality, security, risk, UAT,



and release
- Lead pilots, parallel runs, rollout, training, and change adoption

Requirements:

- Six-plus years in product management, delivery, transformation, or related experience
- Robust analytical skills using product, process, quality, adoption, and financial data
- Strong stakeholder leadership, facilitation, communication, and change management skills
- Ability to make decisions when requirements or evidence remain incomplete
- Financial services or mortgage lending experience is preferred

Use underwriting, product management, and AI delivery experience to improve mortgage workflows and adoption at First National.

📌 AI Product Manager Underwriting (Toronto)
🏢 First National Financial
📍 Toronto