Support Fiska’s payment infrastructure partners through API integration, testing, and troubleshooting from anywhere in Canada during Eastern business hours.

This Implementation and Support Specialist position connects customer success with technical delivery for software platforms offering branded payments. You will become a subject matter expert in Fiska payment platforms, guide partners through testing, and resolve issues that reach them. You will also manage merchant onboarding and partner support after go-live.

Key Responsibilities:

- Guide partners through integration and platform testing
- Create and maintain partner profiles internally
- Review merchant applications and request missing details
- Issue credentials for partner merchant onboarding
- Share customer feedback with internal teams

Requirements:

- Three to five years in customer success or implementation
- Experience supporting customers with API-based software integrations
- Ability to stay calm when partners are frustrated
- Careful handling of partner information
- Legal entitlement to work in Canada

Apply your integration, testing, and customer success experience to help Fiska partners deliver payment products under their brands.

📌 Payments Integration Customer Success (Montreal)
🏢 Fiska
📍 Montreal