Cohere’s Deal Desk needs a Revenue Operations Analyst skilled in CRM systems, reporting, and precise cross-functional process management.
This Delivery Operations Analyst supports the workflow connecting GTM, Deal Desk, and Delivery Engineering. You will maintain customer, opportunity, commercial, and delivery details in Salesforce and Mission Control while tracking approvals, pipeline progression, and assignments. The role also establishes data standards, operating procedures, and clear handoffs across stakeholders.
Key Responsibilities:
- Manage new GTM briefs through the Deal Desk process
- Ensure accurate routing, documentation, and approval information
- Track pipeline progression, delivery assignments, and operational metrics
- Establish data-entry standards, ownership,
SLAs, and operating hygiene
- Identify bottlenecks and recommend workflow improvements
Requirements:
- Two to four years in revenue or sales operations
- Experience managing CRM and business operations systems
- Exceptional attention to detail and analytical organization
- Comfort working across teams and numerous stakeholders
- Experience with reporting, dashboards, or business intelligence tools
Bring CRM discipline, reporting capability, and stakeholder coordination to Cohere’s customer chance delivery operations.