Support the premium Caterpillar brand through customer-focused shop leadership, technician coaching, and work-order coordination at Toromont Cat. The position is full time and permanent.
Toromont Cat's Service Supervisor leads daily service requirements and acts as a key contact for customers. You will collaborate across departments, follow up on repairs, and guide teams toward customer and business expectations. Success requires supervisory experience, direct customer support, and readiness to manage operational and financial details.
Key Responsibilities:
- Provide customer service for shop requirements
- Follow up on repairs and promote satisfaction
- Direct technician training and performance evaluations
- Manage work-in-progress and contamination control
- Encourage continuous improvement through meetings and training
Requirements:
- Minimum post-secondary education
- At least three years in supervision
- Ability to support technician teams
- Class 5 driver's license required
- Ability to obtain required licenses and card
Apply your customer service, technician leadership, and repair follow-up expertise within Toromont Cat's Caterpillar dealership operations.