Help property managers realize lasting value from STAN AI’s patented technology through customer relationships, product walkthroughs, and strategic problem-solving.

This Senior Customer Success Manager serves as the central contact for strategic customers throughout their post-sales journey. You will demonstrate STAN’s capabilities, expand AI tools across property management portfolios, and represent client needs internally. The position combines customer service, selling, account growth, and cross-functional collaboration.

Key Responsibilities:

- Act as the central contact for customers’ individual needs
- Present product walkthroughs and recent feature demonstrations
- Expand STAN’s AI Suite across property management firms




- Protect business through churn management and expectation setting
- Collaborate with Engineering, Sales, Marketing, and Operations

Requirements:

- Proven customer service, client success, or implementation experience
- Ability to sell while delivering excellent customer service
- Business acumen with a problem-solving attitude
- Ability to deliver projects and answer inquiries on time
- Business Administration or Marketing degree, or equivalent experience

Apply your AI solutions advisory, product presentation, and customer relationship skills to support STAN’s property management clients.

📌 Senior AI Solutions Customer Manager (Toronto)
🏢 STAN
📍 Toronto