Drive LensCrafters store KPIs through optical retail leadership, reporting analysis, and team development in a full-time management position.
As Store Manager, you will lead execution of the LensCrafters customer experience and Brand Story. The work includes analyzing NPS, sales to plan, customer count, labor, training saturation, and exam growth. You will build the team, coach performance, and coordinate with the Doctor of Optometry.
Key Responsibilities:
- Analyze KPI reporting and create store improvement action plans
- Deliver LensCrafters customer service standards consistently
- Partner with the Doctor of Optometry on experience
- Recruit highly engaged employees for appropriate store coverage
- Maintain operational, inventory, visual, and safety standards
Requirements:
- Four or more years managing or supervising teams
- High school diploma or equivalent
- Solid influencing, negotiating, and communication abilities
- Comprehensive operations and business process knowledge
- Sales, basic math, computer, and time management skills
Bring KPI analysis, optical retail knowledge, and team-building capability to LensCrafters store performance and customer experience.