Drive luxury retail sales and client loyalty as an Associate Manager at TUMI Yorkdale. Strengthen service through coaching, KPIs, and initiative.
This Associate Manager helps create a client experience aligned with TUMI’s ethos and luxury positioning. You will pursue personal and store sales goals while supporting client data capture and conversion. The position also emphasizes strategic thinking, communication, accountability, and development.
Key Responsibilities:
- Drive personal sales, conversion, DPT, UPT, and client data capture
- Plan, prioritize, and champion change effectively
- Monitor associate training and development with the Store Manager
- Articulate strengths, goals, and development opportunities clearly
- Deescalate situations and collaborate effectively with the team
Requirements:
- Demonstrated understanding and passion for the TUMI brand
- Strong written and verbal communication skills
- Integrity and ability to lead by example
- Openness to feedback, new ideas, and cooperative work
- Ability to remain calm during challenging situations
Apply your luxury sales background, strategic initiative, and coaching skills to grow TUMI client relationships and store performance.