Whitby needs a Jobcentre-based Fraud Verification Officer skilled in claimant interviews and evidence verification. This permanent, full-time role works face to face.

As a Verification Assurance Officer with Government Recruitment Service, you will collaborate with Jobcentre and Service Centre colleagues at site. Your work will identify and tackle suspected fraud promptly, reduce customer debt, and strengthen frontline controls. You will also help customers understand their responsibilities and consequences of non-compliance.

Key Responsibilities:

- Interview claimants about suspected document validity concerns
- Verify Universal Credit identification and cost evidence
- Support Enhanced Review Team customer evidence meetings




- Provide practical fraud awareness support to Jobcentre colleagues
- Collate management information for analysts and performance teams

Requirements:

- Solid communication skills for robust customer interviews
- Ability to work onsite within a Jobcentre team
- Ability to raise awareness of suspected fraud
- Ability to deliver customer education sessions jointly
- Availability for frequent inter-site travel when required

Use interviewing, verification, and communication skills to strengthen fraud controls and customer understanding across the Whitby Jobcentre service.

📌 Jobcentre Fraud Verification Officer Whitby
🏢 Government Recruitment Service
📍 Whitby