Job Title: Warehouse Lead Hand Job Description

The Warehouse Lead Hand supports the supervisor in leading a team of Warehouse Associates within a busy distribution centre and pipe yard. This role focuses on coordinating day-to-day warehouse operations, ensuring accurate receiving and picking activities, and maintaining compliance with documentation requirements. The position combines hands-on work in the warehouse and pipe yard with team leadership responsibilities to keep shifts running smoothly and customer orders fulfilled accurately.

Responsibilities

- Assist the supervisor in leading a team of Warehouse Associates by providing clear guidance, on-the-job training, and constructive performance feedback.
- Promote and uphold company policies and procedures while consistently modeling company values in daily interactions and decision-making.
- Coordinate and allocate warehouse activities such as receiving, picking, replenishment, loading, returns, and other related tasks to meet operational requirements.
- Organize labour requests for other departments as needed to support overall distribution centre productivity and service levels.
- Effectively prepare for each shift by planning workload, organizing resources, and ensuring all necessary materials and documentation are available.
- Provide thorough shift handoffs to the next team, communicating priorities, outstanding issues, and key information to set the next shift up for success.
- Assist counter staff and customers with pipe pickup requirements in the pipe yard, ensuring orders are accurately located, prepared, and loaded.




- Coordinate and report the correction of daily pipe yard inbound and outbound discrepancies to maintain accurate inventory and documentation.
- Identify and resolve work-related issues in receiving and picking operations to sustain high levels of accuracy and efficiency.
- Manage inbound documentation related to MTR/CRN, ensuring all records are accurately entered into the database.
- Maintain a full understanding of the MTR/CRN pick process to ensure customer orders comply with TSSA requirements and include correct documentation.
- Support a safe working environment by following established safety practices and encouraging safe behaviour among team members.

Essential Skills

- Previous warehouse experience in a distribution or similar environment.
- Demonstrated leadership experience, preferably in a warehouse or operations setting.
- Ability to coordinate multiple warehouse activities, including receiving, picking, replenishment, loading, returns, and pipe yard operations.
- Strong attention to detail and accuracy in handling inbound and outbound documentation and inventory discrepancies.
- Ability to understand and manage MTR/CRN documentation and pick processes to ensure compliance with regulatory requirements.
- High school diploma or equivalent education.
- MHE (Material Handling Equipment) certification, or the ability to obtain certification within three months of employment.
- Effective communication skills for providing guidance,



training, feedback, and clear shift handoffs.
- Problem-solving skills to resolve work-related issues and maintain smooth operations.

Additional Skills & Qualifications

- Experience in plumbing wholesale or a related industry is considered an asset.
- Comfort working in both indoor warehouse and outdoor pipe yard environments.
- Willingness to participate in on-site training for MHE certification and other job-related skills.
- Ability to work straight afternoon shifts on a consistent basis.

Why Work Here?

Employees enjoy comprehensive benefits starting on their first day, supporting their health and financial well-being from the outset. The workplace offers an on-site gym and basketball court, encouraging an active lifestyle and opportunities to recharge during breaks. Vacation accrual supports long-term work-life balance, while weekly meals and fresh fruit drop-offs create a supportive and engaging environment that values employee satisfaction and morale.

Work Environment

This role operates in a mixed environment, working both inside the distribution centre and outside in the pipe yard. The position follows straight afternoon shifts, providing a consistent schedule. Work involves interacting with material handling equipment and handling pipe and related products in varying indoor and outdoor conditions. The environment is fast-paced and operationally focused, with a strong emphasis on safety, accuracy, and teamwork.

Job Type & Location

This is a Contract to Hire position based out of Vaughan, ON.

Pay and Perks

The pay range for this position is $27.25 - $27.25/hr.

Individual compe

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