Support healthcare reimbursement cases remotely with Cencora, coordinating documentation and resolving routine coverage-related issues across customer operations.

As a Caseworker on a 12-month contract, you will support reimbursement processes across patient support workflows. The work includes benefits documentation, case updates, follow-up activities, and reimbursement communications. You will maintain accurate records while coordinating with internal and external stakeholders.

Key Responsibilities:

- Assist reimbursement processes across customer operations and patient support workflows
- Coordinate advantages documentation, case updates, and follow-up activities
- Resolve routine reimbursement issues and documentation gaps
- Maintain accurate case records and system updates




- Monitor reimbursement trends and escalation indicators

Requirements:

- High School Diploma, GED, or equivalent experience
- Two or more years in reimbursement or patient services
- Experience in healthcare support, case coordination, or claims support
- Certification in reimbursement support or patient access preferred
- Experience with customer support or service management preferred

Bring case coordination, reimbursement support, and stakeholder communication skills to Cencora’s patient-focused healthcare operations.

📌 Remote Healthcare Reimbursement Caseworker (Toronto)
🏢 Cencora
📍 Toronto