Position Title: Executive & Operations Administrator

Reporting to: Lyndsay Seafoot

Location: Fully remote or Hybrid remote (depending on candidates location)

Type: Full Time

Executive & Operations Administrator

Introduction to Us

The Curbridge Group is a growing Manitoba-based company focused on supporting organizations and individuals through practical HR solutions, resources, and tools.

Under Curbridge Group, we operate three distinct services:

- Curbridge: Our HR consulting division, providing practical, hands‑on HR advice and support to businesses and organizations across industries.
- Directors Desk: Our dedicated HR membership platform for the child care sector. Through an online portal, our members have access to ready-to-use HR templates, resources, training, and ongoing support from HR consultants to help them confidently manage their centres and everyday workplace challenges.
- Stand Out Staff: Our resume‑building platform, helping job seekers create skilled resumes that showcase their skills and experience.

Although we operate three distinct services, we function as one team. Everyone plays a role in supporting the different areas of our business, and responsibilities often overlap across our brands. We collaborate, share priorities, and step in where needed rather than working in separate departments.

In this position, you'll contribute to the success of all three services, with a particular focus on Directors Desk onboarding, client support, technology and systems management, and marketing communications. We're looking for someone who enjoys that variety, takes ownership of their responsibilities, and is comfortable shifting between different areas of the business as priorities evolve.





A Closer Look at the Role

We're looking for a proactive, tech‑savvy, and highly organized individual who enjoys solving problems, working with people, and taking ownership of their work.

As our Executive & Operations Administrator, you'll play an important role in keeping our day‑to‑day operations running smoothly. From welcoming new Directors Desk members and helping clients navigate our platforms to managing our backend systems and creating marketing materials, your work will directly impact the experience we deliver.

This is a hands‑on role with plenty of variety and independence. You won't be given a daily checklist of tasks to complete. Instead, you'll be trusted to manage your responsibilities, recognize what needs attention, troubleshoot challenges, and follow things through from start to finish.

We're looking for someone who is comfortable taking initiative, confident communicating with clients, and willing to dig into technology to figure things out. You'll have a team to collaborate with and lean on when needed, but you'll also be expected to work independently, communicate proactively, and keep things moving without constant direction.

If you enjoy a role where no two days look exactly the same, you get to use both your creative and problem‑solving skills,



and you take pride in making things happen, this could be a great fit.

Where You'll Make an Impact

There's plenty of variety in this role While your priorities will shift depending on what's happening across the business, these are the main areas you'll take ownership of.

Creating a Great Client Experience

- Manage the Directors Desk onboarding process from start to finish, including account setup, invoicing, payment coordination, portal access, and welcome communications.
- Be a friendly and reliable point of contact for clients who need help navigating Directors Desk or accessing their resources.
- Investigate and troubleshoot client issues, whether that's a login problem, account concern, or something not working as expected.
- Communicate with clients through email, phone, and other channels, ensuring they feel informed and supported.
- Keep track of outstanding inquiries and follow through until they're resolved or appropriately escalated.

Keeping Our Systems Running Smoothly

- Manage the backend of GoHighLevel (GHL), including client records, workflows, automations, and day‑to‑day system functionality.
- Identify and troubleshoot technical issues, researching solutions and knowing when to bring in additional support.
- Keep our systems organized, accurate, and up to date.
- Look for ways to improve processes, streamline workflows, and make things easier for our team and clients.
- Help implement new technology, tools, and processes as our business evolves.

Bringing Our Marketing & Communications to Life

- Create newsletters, Instagram posts, graphics, and other digital content for our brands.
- Us

📌 Executive & Operations Administrator (Vancouver)
🏢 Curbridge
📍 Vancouver