Support reimbursement workflows for Cencora by coordinating coverage-related requests, case updates, and documentation across patient support operations.

This Caseworker profile supports timely, accurate reimbursement handling across customer operations and patient support workflows. You will coordinate advantages documentation, resolve routine issues, and maintain case records. The work also involves stakeholder communication, trend monitoring, and process improvement contributions.

Key Responsibilities:

- Assist reimbursement processes across customer operations and patient support workflows
- Coordinate benefits documentation, case updates, and follow-up activities
- Resolve routine reimbursement issues and documentation gaps
- Maintain accurate case records, documentation,



and system updates
- Monitor reimbursement trends and escalation indicators

Requirements:

- High School Diploma, GED, or equivalent experience
- Two or more years in reimbursement support or related fields
- Experience in patient services, case coordination, or claims support
- Certification in reimbursement support or patient access preferred
- Certification in customer support or process improvement preferred

Apply reimbursement coordination, case management, and stakeholder communication skills to support Cencora’s patient access workflows.

📌 Reimbursement Support Caseworker (Quebec City)
🏢 Cencora
📍 Quebec City