Description

The AR Programs & Services within VP Development and Alumni is currently seeking a Full-time Temporary Relief Alumni Program Specialist for approximately 6 months.

Reporting to the Director, Alumni Programs, the Alumni Program Specialist is a key member of the Alumni team at the University of Calgary. The Alumni Program Specialist has primary responsibility for the planning, implementation, and wrap-up of a range of alumni programs with various scopes and complexities in a highly collaborative environment.

They will confidently plan, implement and measure the impact of alumni programming, turning ideas and priorities into programmatic experiences that support and align with strategic alumni planning goals. The Alumni Program Specialist will build and maintain robust relationships with colleagues across campus and connections external to the university; they will demonstrate leadership in programming as a tool for engagement.

The Alumni Program Specialist will bring experience in project and events management, alumni and community engagement, and collaborative planning and decision-making, to this role. The person in this role should be skilled in outreach, building relationships, and leading conversations with multiple stakeholders to achieve program goals.

This is a fast-moving, results-oriented team focused on creating sincere, reciprocal relationships between the University of Calgary and the alumni community.

Hours of employment for this position are standard however some evening and weekend work will be required.

Summary of Key Responsibilities

Program Planning and Implementation (60%)

- Plan, implement and deliver high-quality alumni-centric programs.




- Ensure university priorities are reflected in program content.
- Prepare program charters and develop plans with clearly defined themes, key outcomes, and compelling program descriptions.
- Work effectively within the Alumni Engagement team to ensure programming, communications, volunteer engagement, and data stewardship are aligned and cohesive.
- Collaborate and build effective relationships with faculties and community organizations on various programs to recruit speakers and experts.
- Complete research and outreach to alumni for future programming.
- Ensure programming reflects the diversity of the alumni community and that Equity, Diversity, Inclusion, and Accessibility, and Indigenous Engagement are priorities throughout planning and implementation.
- Stay curious and up to date on timely and trending topics and conversations; seek out opportunities for programs to be a resource and support for alumni.
- Work on communications requests and segmentation of alumni audiences for marketing campaigns.
- Write speaking notes, production schedules and briefing notes, as required.
- Source and negotiate services with vendors if required (i.e. catering, venues, AV), ensuring the best quality and value while remaining within budget guidelines.
- Engage other team members and volunteers in the successful implementation of programs,



ensuring roles and responsibilities are well defined and clearly communicated.
- Ensure post-program surveys are deployed in a timely manner to track alumni satisfaction and Net Promoter Score in the Alumni Engagement Scoring Model.
- Steward speakers and volunteers, as required, including showing gratitude and completing appropriate and follow-up, as well as honorariums or required payments.
- Always maintain a positive and supportive working relationship with all team members.
- Be familiar and comfortable with platforms including Zoom Webinars and Meetings for program delivery.

Relationship Building and Collaboration (30%)

- Develop relationships with faculties, departments and offices across campus, as well as in the community, as required, to achieve program success.
- Leverage existing relationships and identify co-branding and partnership opportunities.
- Liaise with and involve stakeholders as needed for clear communication and effective relationship management.
- Present on programs as required

Budgets and Reporting (10%)

- Manage approved program budgets and monitor spending as required.
- Complete monthly and quarterly reports as required.
- Complete all post-program tasks including volunteer entry, engagement tracking, document clean-up, data transfer, post-program reports and debriefs.

Qualifications / Requirements

- University degree or 2-year college diploma in a related field of study.
- 2-5 years of full-time experience in alumni engagement, community engagement or a related field.
- Related experience in stakeholder engagement, program development, event management, and pro

📌 Alumni Program Specialist, AR Programs (Calgary)
🏢 University of Calgary
📍 Calgary