Support residents through frontline shelter services in Toronto using crisis intervention, de-escalation, and accurate client documentation. This part time contract runs onsite from November 2026 through May 2027.

The Salvation Army seeks a Front Line Worker for Florence Booth House at 50 Estate Drive, Scarborough. You will manage intakes, monitor clients, provide practical support, and maintain service records. The work requires knowledge of homelessness, addictions counselling, and mental health.

Key Responsibilities:

- Handle admissions, orientations, triage, and discharge procedures
- Enforce house rules and document incidents accurately
- Monitor clients and provide personal, practical, and moral support
- Distribute meals, clothing, hygiene items,



and harm reduction supplies
- Complete wellness checks and maintain facility records

Requirements:

- High school diploma in Social Services or Human Services
- Prior frontline experience in a social service setting
- CPR/First Aid and Crisis Intervention certifications
- Police check clearance and confidentiality
- Fluent written and spoken English

Apply frontline shelter expertise, crisis intervention, and compassionate client support at The Salvation Army’s Scarborough location.

📌 Frontline Shelter Support Worker Toronto
🏢 The Salvation Army International
📍 Toronto