Lead GEOX store performance through customer service and team leadership as a Key Holder supporting daily retail operations. Represent GEOX technologies and products.
Reporting to the Store Manager, this Key Holder leads by example across customer experience, visual standards, sales, and store operations. The position supports onboarding, training, feedback, and communication while handling complex service situations. It also oversees cash procedures, inventory handling, store organization, and health and safety standards. Success requires retail experience, solid communication, leadership, organization, computer skills, and Microsoft Excel and POS proficiency.
Key Responsibilities:
- Train employees on GEOX service standards, technologies, and initiatives
- Handle complex customer situations and resolve service discrepancies
- Assign sales associate roles according to store traffic
- Manage registers, cash counts, deposits, and register paperwork
- Maintain inventory, visual standards, and organized store areas
Requirements:
- Minimum two years’ retail experience in customer-focused environments
- Fashion apparel or footwear retail experience preferred
- High School or College Degree, or equivalent retail experience
- Strong communication, leadership, and organizational skills
- Microsoft Excel and POS system proficiency
Bring retail leadership, customer service, sales analysis, and operational accuracy to GEOX as a Key Holder.
📌 GEOX Retail Key Holder Leader (Toronto)
🏢 GEOX
📍 Toronto