Deliver exceptional customer experiences at Trudell Healthcare Solutions through accurate order handling, responsive communication, and solutions-focused service in London.
This Customer Experience Representative role supports customers, sales teams, and internal departments. You will handle orders, investigate inquiries, maintain accurate information, and contribute insights that address order exceptions. The position also supports inside sales activities and business improvement efforts.
Key Responsibilities:
- Respond proactively to customer orders and concerns
- Maintain accurate information exchange across systems
- Advise personnel about delays, needs, and conflicts
- Facilitate resolutions while maintaining product and service quality
- Distribute approved quotes promptly and accurately
Requirements:
- College diploma in Business or equivalent
- One to three years in customer experience
- Data entry and Microsoft suite proficiency
- Solid written, oral, and interpersonal communication skills
- Fluent English and French considered an asset
Apply customer service, order coordination, and accurate communication skills within Trudell Healthcare Solutions’ London office.